EMS parcel delay because of Covid-19

Dune 4 Comments

Dear customers,

Recently there are many parcels returned to us after shipping, almost each day we suffer parcel returning. After checking with the shipping company, it is because of lacking of flights. In Jan.- Apri, 2021, there were only 119 flights from China mainland flights to the United States. However, The figure for the same period in 2019 was 3944, which dropped by 97% compared with the same period last year. Due to the extremely tight flight, a large number of packages are returned randomly after arriving at the airport. This is the main reason of parcel returning, and the other reason is that the parcels which include battery, liquid, powder or some other prohibited shipping items can be returned easily. 

The affected shipping methods are mainly from China post, which includes EMS, Eyoubao, SAL and Chinese Air. These shipping methods may have more or less delay or parcel returning. We usually ship the parcels again for free after they returned to our office. If you are in a hurry to receive them you can switch to DHL or Fedex to ship, as they are commercial express, and are less affected from the virus. 

What’s terrible, the viral load of delta infected patients was 1260 times that of the original strain. More than 100000 new diagnoses were added in the United States on July 30, which is the highest in the United States since February this year. Recently, infected people have been found in many places in China, leading to different degrees of closed management. Both domestic and international express will be affected. This cause the parcels may arrive at our warheouse late and it may have delay when ship to you internationally.

We appreciate for your patience, and let’s tide over the difficulties together. Please stay safe and take care. All 42agent members wish you and your family healthy. (We have compiled and translated an article published by Tencent Medical Dictionary on August 4, 2021, which can help you build a safe barrier to survive the outbreak. Click here to view it.)

Best wishes from 42agent. Best wishes from China. 

42agent

2021-8-3

How to Buy Lolita From Xianyu and Taobao?

Sydney 4 Comments

As a lolita fans, do you ever buy lolita from Xianyu(闲鱼) and Taobao? As is known that Japan and China are the two countries that export lolita most. If you ever buy lolita from China, then Taobao and Tmall are the most hot online shopping platforms you can not miss. If you come from other countries outside of China, most probably you need a Taobao agent with the purchasing and shipping, such as 42agent.

Why you need a Taobao agent to buy lolita dress from China?

1)Chinese language. Almost all Taobao and Tmall sellers only understand Chinese. So if you do know this language, then it will be a problem in communication and consult.

2)Taobao/Tmall sellers only accept RMB payment on alipay, but you can pay USD/EURO/HKD or other currencies to Taobao agents.

3)Feel tough on time difference in communication with Taobao sellers? No worry at all, 42agent can help you deal with all. Read More

Some EMS Shipping Delay Cases

Dune 63 Comments

We usually say EMS shipping is very fast and reliable, but you know there is a saying in China “the weather is unpredictable”, so there can be any kind of delay during international shipping. It means not everything can be controlled. Recently we have several customers reported that their parcels were delayed, especially Australian customers. They are very upset and  worried the parcels were lost. However, after a series check from the post company, the parcels were delivered finally. So please don’t worry if you meet the same problem, you can just email us. We will open checking request from the post company and keep you update . In order to help you reduce anxieties during the waiting, I will share some parcel delayed cases.

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Tips on EMS Parcel if Encounter GDSK

Dune 2 Comments

EMS parcel shipped from China to Germany will encounter GDSK always. How will you deal with it generally? Will you do as per their requirement?

As usual, I am busy with my work. Suddenly, colleague told me that the EMS parcel I have been waiting for several months has arrived. That surprised me. The package should be got by our German customer about 2 months ago if everything goes well. But, unfortunately, it encounters problem from GDSK company. At last, he decided to return the parcel back and then re-send to another address.

Generally speaking, no matter which country you locate, when your local post office informs you that your parcel has been returned, it may not be sent back immediately. You still can try to contact with them to get your parcel. For example, this package can be returned two months later after the local post office informed. Lately, we handled a similar parcel, which was delivered failed because of address problem. The client informed us parcel has been returned. But after 2-3 weeks, he emailed again that the problem was solved, and he got parcel successfully.

Well, let’s return to the subject and talk about the relevant problems of German parcel.

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Practical Tips for You to Purchase Taobao Cosplay Prop

Dune 6 Comments

Are you a cosplay fan? If you are, you will be of much concerned about cosplay prop, as good accessory can bring you great experience. But how to find good quality one? Where to find? How to avoid some issues about them? Now we are happy to introduce some practical tips to help you get Taobao cosplay prop in good quality, cheap and safe to ship. Also finding so many kind of cosplay props in less sellers is really awesome, isn’t it? ^_^

As it’s known that cos props usually include mask, wings, wig, gun, knife, sword,etc. But in most cases, some customers usually have troubles with purchasing gun, knife, mask or sword, as their material is always so fragile and can be easy damaged during shipping. Sometimes the parcel will be returned back to us due to the item shape ( the items which shaped like a real gun is strictly checking by customs at present). In this case, it’s better to give up ordering items which shaped like a real gun and some very fragile items. The following listed cases are the customers always buy but always face issues:

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How to Provide Costumes Size?

Sydney 3 Comments

How to provide costumes size? how do I get suitable size? Could you please translate the size chart for me? These are common questions asked by our customers who buy custom sizing cosplay costumes from China Taobao.

This article will resolve your confusion and help you save time if you usually buy cosplay from Taobao costume store. Now, let’s begin.

General cosplay costumes

Usually, we can get costumes size chart on item’s web-page for reference, but the problem is that some Taobao sellers put size chart as a picture. As a result, it’s impossible for customers to translate even if they are on Taobao English page. 

Please don’t worry, it will be easier if you can learn and know the following Chinese characters.

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Deeply Analysis of Taobao Agent Fee

Sydney 2 Comments

Did you ever use a Taobao agent for China shopping and are you clear about Taobao agent fee?

It can be confusing for some beginners, but the following picture will help you understand better, as most Taobao agent fee are in this format.

Taobaoring-order-cost

As above picture, our payment includes 2 parts: 1st payment and 2nd payment. Too many cost projects and still not very clear, right?

Well, let’s make a long story short and explain details for you.

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