2022 Chinese New Year Holiday Schedule

Dear friends,

The 2022 Chinese New Year (Spring Festival) is coming soon, we will be off duty from January 26th to February 7th, and will come back to work on February 8th (Tuesday). Almost all companies in China will be off duty for holiday, including Taobao sellers and domestic delivery companies. The order processing will be suspended during the holiday. Our holiday schedule is as follows and you can arrange your orders in advance.

From January 20th, we will begin to use ShunFeng/SF express as domestic shipping to make sure your parcels can arrive before our holiday. SF delivery is the fastest domestic shipping in China and delivery fee for the first kilogram is 23CNY, each extra kilogram costs 14 CNY. The reason we use SF is because normal domestic shipping will be slower and slower at present, and some post companies have already stopped collecting parcels now.

From January 24th, we will stop confirming orders. All orders placed before January 24th can still be confirmed. For some custom-made cosplay orders which take a long time to make, we can also confirm but will ship after this big holiday.

On January 25th(our last working day before the holiday), we will arrange the last shipment. Only orders paid shipping before 3 p.m on January 25th can be sent before the holiday, otherwise we can only ship after the holiday. 

All the orders can be placed as usual on our website here https://www.42agent.com, and all emails & messages can be sent as usual during our holidays. We have online staff to process your orders & emails & messages & purchasing during our holiday, but the international shipment can only be arranged when we come back on Feb. 8th.

For the shipped out parcels, there may be some delay due to Covid-19, and you can know more about the delay from this news https://www.42agent.com/docs/2021/08/ems-parcel-delay-because-of-covid-19/ . Please don’t worry if your parcel is unluckily delayed. You can send email to us and we will check for you soon when we are available.

Sorry for any delay or inconvenience caused because of the big holiday. Thanks for your kind understanding and supporting! Please keep healthy and stay safe! Happy New Year to everyone! ^^

42agent

2022-1-19

Urgent Notice about DHL Price Increase


Dear customers,

We get an urgent notice from DHL company to tell that DHL will rise price from Jan.1st, 2022. Because of the Covid-19 situation is still hard, and the number of flights has decreased, the cost of flights has risen substantially .

We not get notice from China Post yet, the price of the other shipping methods may rise as well in the new year, not sure yet. Once we get the notice, we will put news on our website to tell you at the first time.

If you are not hurry to receive your items, you can choose Chinese Air (1-2 months) or SAL (2-3 months to arrive) to ship. Both Air and SAL are currently cheaper than EMS and DHL, so you can compare prices with our online calculator.

You can also choose to storage the items in our warehouse for a while to see whether the price can reduce again in the near future. We will provide free storage for you.

We do sorry for the troubles caused. Any questions please feel free to contact service@42agent.com.

Happy New year to everyone!^^ Please stay safe and healthy!

42agent

2022-1-2

2022 New Year’s Day Holiday Schedule

Dear friends,

The New Year’s Day is coming soon, we will have a small holiday. We will be off-duty from Jan.1st to Jan.3rd, 2022. And we will come back to work on Jan.4th (Tuesday). Detail schedule is as below:

All the orders can be placed as usual on our website here https://www.42agent.com , and all emails & messages can be sent as usual during our holidays. We have online staff to process your orders & emails & messages& purchasing during our holiday. But the shipment can only be arranged when we come back on 4th.

All orders which paid shipping before 3:30 p.m. Dec.31st (Friday) can all be shipped before the holiday. Otherwise we can only ship when we come back from holiday on Jan.4th (Tuesday). 

For the shipped out parcels, it may have some delay due to Covid-19, you can know more about the delay from this news https://www.42agent.com/docs/2021/08/ems-parcel-delay-because-of-covid-19/ . Please don’t worry if your parcel unluckily delayed, you can send email to us and we will check for you soon when we come back from the holiday.

Sorry for any inconvenience caused and thanks for your understanding.

Happy New Year to everyone! ^^ Stay safe!

Urgent Notice about EMS and Eyoubao Price Increase

Dear customers,

We get an urgent notice from China Post to tell that EMS will rise price from today (Nov.15th) because of hard Covid-19 situation. There are 8 countries affected by this: United States, Canada, Australia, New Zealand, Brazil, Mexico, Argentina and Peru. From now on, they will not offer any discount to ship by EMS to the 8 countries. Additional, extra handling fee will be added too.

Eyoubao shipping fee to these 9 countries are also affected this time and price will rise from today (Nov.15th): Brazil, Australia, Canada, United States, New Zealand, Mexico, Spain, United Kingdom and France. There will be handling fee added and they are not sure when this can recover. The other countries are still same price with before.

China Post now can not tell when the discount can be applied again. We suggest customers to use DHL or Fedex if you want to receive the parcels fast. Otherwise you can choose Chinese Air (1-2 months) or SAL (2-3 months to arrive) to ship. Both Air and SAL are currently cheaper than EMS, so you can compare prices with our online calculator.

You can also choose to storage the items in our warehouse for a while to see whether EMS can reduce price again in the near future. We will provide free storage for you. At the same time, we are trying to look for other shipping service who can provide economic shipping methods to these affected countries. Once we find the cheaper shipping service we will put news on our website.

We do sorry for the troubles caused. Any questions please feel free to contact service@42agent.com.

42agent

2021-11-15

2021 National Day Holiday Schedule

Dear friends,

The Chinese National Day is coming soon on October 1st, we have a long holiday. We will be off-duty from October 1st to October 7th, 2021. And we will come back to work on October 8th (Friday), we will work as well on 9th (Saturday). Detail schedule is as below:

All the orders can be placed as usual on our website here https://www.42agent.com , and all emails & messages can be sent as usual during our holidays. We have online staff to process your orders & emails & messages& purchasing during our holiday. But the shipment can only be arranged when we come back on 8th.

All orders which paid shipping before 3:30 p.m. Sep.30th (Thursday) can all be shipped before the holiday. Otherwise we can only ship when we come back from holiday on October 8th (Friday). 

For the shipped out parcels, it may have some delay due to Covid-19, you can know more about the delay from this news https://www.42agent.com/docs/2021/08/ems-parcel-delay-because-of-covid-19/ . Please don’t worry if your parcel unluckily delayed, you can send email to us and we will check for you when we come back from the holiday.

Sorry for any inconvenience caused and thanks for your understanding.

Stay safe!

42agent

2021-9-29

2021 Mid-Autumn Festival Holiday Schedule

Dear friends,

The Mid-Autumn Festival is coming soon on September 21st, we will be off-duty from September 19th to September 21st, 2021. And we will come back to work on September 22nd (Wednesday).

All the orders can be placed as usual on our website here https://www.42agent.com , and all emails & messages can be sent as usual during our holidays. We have online staff to process your orders & emails & messages& purchasing during our holiday. But the shipment can only be arranged when we come back on 22nd.

All orders which paid shipping before 3:30 p.m. Sep.18th (Saturday) can all be shipped before the holiday. Otherwise we can only ship when we come back from holiday on Sep. 22nd (Wednesday). 

Sorry for any inconvenience caused and thanks for your understanding. Hope you and your family have a good festival, you can eat mooncake at this special festival! 😀

Stay safe!

42agent

2021-9-17

10 Xianyu Purchasing Tips

Xianyu is the third billionaire platform created by Alibaba after Taobao and Tmall. In Chinese “Idle fish” has same pronunciation with “leisure”- Xianyu, so this platform named “Xianyu”. “Leisure” is idle time, while “surplus” is idle goods and space. Xianyu is not only an idle trading platform, but also a community based on a new lifestyle.

In this community, people can share goods, their personal time and skills, hobbies and experiences, and even space. Xianyu is committed to changing leisure into idle fish and waste into consumption.

Not only Chinese people, but also more and more overseas people choose to buy from Xianyu. To people who doesn’t know well about Chinese language, it may be hard to understand some terms on Xianyu. Therefore, I would like to share some Tips and Rules for buying from Xianyu.

What should I do before buy the item?

  • Fisrst of all, download Xianyu APP. Search “Xianyu” in Chinese “闲鱼” in your App Store:
  • Login Xiany. It is the same username and password with Taobao. So you don’t need to register again if you have an Taobao account.
  • Check the seller’s sesame credit and whether he makes real name authentication or not.

Click the seller’s user name:

Look his sesame credit and whether makes real name authentication or not. “芝麻信用极好” means the seller’s sesame credit is good. “已认证” means the seller has made the real name authentication.

  • Have an idea for the rough price of the item you want.

Xianyu is a platform to sell & buy second hand items, but always remember that there is no pie in the sky. You should have a rough idea for the value of the item you want to buy.

For example, this below item. It doesn’t mean the price is 8yuan, you need to tell seller what you want and ask him how much.

  • Find a forwarder in advance to get their Chinese warehouse address or find an agent to help you buy. Most Xianyu sellers can only ship to domestic address (in China), so if you are in abroad you need to find a forwarder or agent at first. (PS: 42agent.com is an forwarder as well as a shopping agent, you can contact service@42agent.com for any question.)

10 Tips for choosing item on Xianyu

1. When you see the title or description which has words “求” or “收”, you can quit it and look for another one. Because it means the person wants to buy the item instead of selling it.

2. The title or description which says “可直拍” means the item is available and list price is the actual price, you can buy it directly.

3.The title or description which has “已预留” or “专拍” means the item has been reserved by other people, you can quit it.

4. The title or description which has words “打包出” or “捆” means the seller wants to sell some other items bundle, he doesn’t want to sell the list item separately.

5. The title or description which has words “可排” or “暂挂”, means the seller doesn’t have stocks on hand or she not decides to sell it yet. You need to leave a note “排” in message area.

When the seller is ready to sell & ship, she will contact the people who leaves message “排” before. If the ones who is ahead of you don’t want to buy any more, you have the chance to buy it.

6. The title or description which has “需提前确认” means the seller can’t ship it in a short time. And he wants you to click “received the item” before he ships it. The reason why some sellers require this because of they don’t want customer to cancel the order white waiting to ship. After customer clicks “received the item”, the payment will go to seller’s account.

This way is safe to seller, but not safe to customer. Because if the seller never sends the item, your money can’t get back any more, you have to undertake the loss by yourself. So please consider well before buy.

7. The title or description which says “带价私” means the seller doesn’t sell it as the list price, you need to offer a price by yourself and contact the seller. Some people don’t know how much the item values or he hopes someone offers price than he expected will list the item like this way.

8. The title or description which says “换” or “交换” means he wants to exchange with other people instead of selling it. However, some sellers also have plan to sell it except exchange. So, it is better to check with him first.

9. For the item list which has many items, such as below case, please contact the seller to tell him what you want, he will open a new link for you to buy.

10. When you buy expensive items from Xianyu, especially big brand items, it is better to ask the seller provide detail photos before you buy.

The last, most Xianyu sellers do not allow to return after the purchasing, so please consider well in advance.

Hope this artcile can provide help when you purchasing from Xianyu(2taobao.com). Mid-Autumn Festival is coming soon, hope you and your family have a good time and please stay safe!

My Xianyu Purchasing from 42agent

Introduction: This is a real blog that a 42agent customer from Canada provided. In the blog, she introduced her Xianyu(闲鱼) order experience with 42agent step by step, as well as the sides she is satisfied with our service and the sides not. Hope this helps when you want to buy from Xianyu, which is the biggest second-hand items platform in China.

Sophie, mid-20s, living in Canada. My first language is Quebec French. I like to blog about anything in my life but mostly clothing, hair and food. I bought items from China using a service 42agent and I’d to share my shopping experience with you.

Read More

EMS parcel delay because of Covid-19

Dear customers,

Recently there are many parcels returned to us after shipping, almost each day we suffer parcel returning. After checking with the shipping company, it is because of lacking of flights. In Jan.- Apri, 2021, there were only 119 flights from China mainland flights to the United States. However, The figure for the same period in 2019 was 3944, which dropped by 97% compared with the same period last year. Due to the extremely tight flight, a large number of packages are returned randomly after arriving at the airport. This is the main reason of parcel returning, and the other reason is that the parcels which include battery, liquid, powder or some other prohibited shipping items can be returned easily. 

The affected shipping methods are mainly from China post, which includes EMS, Eyoubao, SAL and Chinese Air. These shipping methods may have more or less delay or parcel returning. We usually ship the parcels again for free after they returned to our office. If you are in a hurry to receive them you can switch to DHL or Fedex to ship, as they are commercial express, and are less affected from the virus. 

What’s terrible, the viral load of delta infected patients was 1260 times that of the original strain. More than 100000 new diagnoses were added in the United States on July 30, which is the highest in the United States since February this year. Recently, infected people have been found in many places in China, leading to different degrees of closed management. Both domestic and international express will be affected. This cause the parcels may arrive at our warheouse late and it may have delay when ship to you internationally.

We appreciate for your patience, and let’s tide over the difficulties together. Please stay safe and take care. All 42agent members wish you and your family healthy. (We have compiled and translated an article published by Tencent Medical Dictionary on August 4, 2021, which can help you build a safe barrier to survive the outbreak. Click here to view it.)

Best wishes from 42agent. Best wishes from China. 

42agent

2021-8-3

2021 Dragon Boat Festival Holiday

Dear friends,

The Chinese traditional Dragon Boat Festival is coming soon on June 14th, we will be off-duty from June 12th to June 14th, 2021. And we will come back to work on June 15th (Tuesday).

All the orders can be placed as usual on our website here https://www.42agent.com , and all emails & messages can be sent as usual during our holidays. We have online staff to process your orders & emails & messages& purchasing during our holiday. But the shipment can only be arranged when we come back on 15th.

All orders which paid shipping before 3:30 p.m. June 11th (Friday) can all be shipped before the holiday. Otherwise we can only ship for you when we come back from holiday on June 15th (Tuesday). 

Sorry for any inconvenience caused and thanks for your understanding. 

42agent

2021-6-11