We usually say EMS shipping is very fast and reliable, but you know there is a saying in China “the weather is unpredictable”, so there can be any kind of delay during international shipping. It means not everything can be controlled. Recently we have several customers reported that their parcels were delayed, especially Australian customers. They are very upset and worried the parcels were lost. However, after a series check from the post company, the parcels were delivered finally. So please don’t worry if you meet the same problem, you can just email us. We will open checking request from the post company and keep you update . In order to help you reduce anxieties during the waiting, I will share some parcel delayed cases.
Tag: sorting center
Sometimes when we track a parcel we will see high frequency appearance of sorting center. However, many people may have no idea what it means. Someone may ask “What does it mean when it says that the package has arrived at sorting center”? Let’s share some information with you. I think you will get the answer after you read it.
”Sorting center” is a sorting office or processing and distribution center where all packages from the area is processed. The postal operators usually bring packages after collection for sorting into batches for delivery to the destination addresses.
According to our experience, usually a complete tracking shows as below :
- Dispatch from Sorting Center
- Arrive at Sorting Center
- Arrive at Delivery Office
You can see it appears 2 times in the tracking. .The front one is the center of shipping city and it is the place where all the same shipping method parcels are gathered together in shipping city. Therefore, the postal operators will sort out the packages according to different destination. The back one is the distribution center of destination city. And it is one of the many distribution centers in the destination country. In most time, once the parcel arrived at distribution center of destination, the postal operators will sort out packages and send to the correct office for delivery soon.
However, there are some cases that there is no update all for many days after package arrived at destination country sorting center. Please don’t worry when you meet such situation, we suggest to contact with the local post office first. The package may have already arrived at the local post office but because of some unknown reason they didn’t arrange delivery. You can call them to delivery soon or you can go to local post office to bring by yourself.