About us

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We are a cross-border e-commerce startup founded in September 2011.

Our service philosophy

We are a company of integrity. We are a commercial company, and like all commercial companies, we are profit-seeking. But what sets us apart from other companies is that we make a reasonable profit. We don’t tell you that we offer free services and quietly reach into your pocket. That’s not our style.

We don’t make promises lightly, but all promises are made to the best of our ability – you know there’s so much uncertainty when it comes to purchasing that the only thing we can be sure of is that in our part of the world, we’re honest and sincere.

We are driven by technology. From day one, we’ve aspired to be the #1 in our industry – the fastest way to process orders, respond to inquiries, procure orders, sign for every package, inspect every item, and package and ship every international package. How is all this accomplished?

We don’t rely on overtime, and we value the health of our team members so that they can still see the sunset and light at the end of their shift. Our secret is that we are technology-driven.

We optimize efficiency at every step of the way, and we don’t let people do the work we can get the program to do; we purchase all kinds of automation tools, whether software or hardware, and we never skimp on the cost. Our people are our most important asset, and the most important job of our team members is to identify our customers’ needs, provide the most effective solutions, and execute them well.

We grow with our customers. It’s a more complex business than if you were shopping on Amazon or Taobao, whether it’s an agent or a forwarder. There’s a lot of collaboration in the process, and we want you to think of us as your partners in doing a meaningful job together.

We have a large number of customers who are merchants themselves, and we want your business to thrive. We want your business to thrive. As you grow, so do we. We see our clients’ interests as our own and seek the greatest possible mutual benefit. We are long-termists and want to be partners for life with each and every one of our clients.