The good: Well #packaged
, arrived safe
The bad: Sellers description was fraudulently wrong.
They described it as, "屏蔽网络插座RJ45接口 RJ-45插座 RJ45变压器带黄绿灯", however, the parts shipped had no transformer.
Sydney @42agent replied [ 2016-08-25 17:21:50 ]
It's such wonderful news that you received the package in good condition.
About the electronic connector parts, we have consulted from seller after we saw your feedback, and he has given detailed explanation and we will email you soon about it.
Thanks again for your great support.
Undervalueing the package wasn't a good Idea. If you do it, please fill out all of the things especially #shipping
One of the ribbons of one of the pairs I bought was off when I opened the package.
Sydney @42agent replied [ 2016-08-25 17:18:37 ]
Since many of our customers request undervalue their packages, so we usually will do this even if they did not tell us. We are sorry that this did not help you but caused you trouble in German customs. In the future, we will be more careful about German package and will not undervalue when shipping. Thank you so much for telling this.
We are sorry that the ribbon of the BJD shoes fall off, and hope it can be fixed by glue. We will pack more tight next time to avoid this in the future.
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