You sent a completely wrong product against the order (when I explicitly asked to check it) and then I am told to keep it without any use, it's called cheating and that's what you did - robbed me off my money
Sydney @42agent replied [ 2014-09-19 18:53:16 ]
Dear friend, for the wrong shoes size, as you asked the seller to suggest size, and we helped to ask and also followed his instruction to buy the size for you, now you can not wear it, and we are also innocent as we just help you buy it. We think that you can choose the size by youself next time as not all taobao sellers can suggest suitable size. Thanks for your kind understanding.
lately ive been dissapointed in TBR.. they seem to pay less attention to orders and make far more mistakes, have ordered with them for a few years now but it seems the service is not the same. confirming orders then two weeks later, is actually sold out... not the way i expect it to go.
Sydney @42agent replied [ 2014-09-11 01:49:33 ]
Dear friend, we are sorry about the delay, as recently we moved our office, also had traditional Mid-autumn day, so many orders are delayed. Could you please tell us your order ID, and we will process it first for you.
Sorry again and we need your kind understanding.
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