Fail to check order item and do nothing for this error.
The word "sorry" is not a good customer service.
Sydney @42agent replied [ 2012-05-30 10:32:33 ]
Dear matali4ever, for the item that you received but told us that it was a little different from the taobao shop site, we have contacted with the seller for 3 times, but he said he has stated clearly on his site about that. On the taobao shop, it said it's table tennis rubber without sponge, so the seller delivered only rubber, but no sponge. We will be more careful about this kind of condition in the future.
We always tried our best to solve the problems for our customers.
Thanks for your orders.
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