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Rel***a 42agent 42agent membership [ 2018-08-13 01:24:46  |  42agent Canada  Canada ] 
42agent Review or rate for 42agent Taobao agent service: like
The package came safe and the cosplays are just as we wanted! Great customer service last time for the #shoe size issue!! Looking forward for next order!
Thank you so much!
-Relogia

Frank @42agent replied   [  2018-08-15 13:21:07  ]  
42agent Emoji 1f48c You are welcome and welcome your next orders. :)
Aik***e 42agent 42agent membership [ 2016-11-08 14:51:43  |  42agent Canada  Canada ] 
42agent Review or rate for 42agent Taobao agent service: like
All items are here. Thank you for making the #shoe change for me. Everything is great and what I ordered.

Purplexu @42agent replied   [  2016-11-13 21:26:16  ]  
42agent Emoji 1f48c Hello, it is glad that you can get the right shoes finally, but it will be better if you could remark us when you are not sure on option, so that can saving your time and cost. Hope your new order will arrive at our warehouse soon as well, thanks for your quick response on 11 / 11. :d
Sou***ual 42agent 42agent membership [ 2015-11-14 03:27:27  |  42agent United Kingdom  United Kingdom ] 
42agent Review or rate for 42agent Taobao agent service: like
I love my #shoe so so much! Thank you so much for the amazing service
Kitt****oir 42agent 42agent membership [ 2015-02-17 10:34:03  |  42agent Peru  Peru ] 
42agent Review or rate for 42agent Taobao agent service: star
As usual the service was a great experience, very #fast, I think you have the best assistance ever, they were all so nice and patient! Every product arrived in good conditions and most of them looked exactly as described, only thing I have to say, the sequined shoes were not as described and perhaps you could ask sellers to help when it's about shoes, because even when now I know my chinese #shoe size, sometimes they might be smaller or bigger, in this case the shoe was pretty big for being a size 240. The rest is just perfect! Thank you!
Kllu****tion 42agent 42agent membership [ 2014-04-12 14:07:44  |  42agent Canada  Canada ] 
42agent Review or rate for 42agent Taobao agent service: star
Received all 3 #SAL packages (Canadian destination) in 10-12 business days (excluding Sat. and Sun.), which is faster than best time listed on website. Honest weighing of the packages. Nice to be able to split a big order and ship some packages earlier.
All items in right colour/quantity except for fake flower petals in very high quantities (over 10K). A few clothes are small when trying on. Didn't check all sizes, but for 1 suit, the size on the label is half different than ordered (same height, smaller chest size).
Fragile items are well-protected with Styrofoam/bubble wraps. Pleasantly surprised that even items with glasses and oversized items are accepted. Really like how TBR also shipped the small gifts that some sellers gave. Minor product quality defects in a few items: e.g. dents on surface of shoes when #shoe boxes are removed, good condition for shoes in shoe boxes. Could have been better with customized items: didn't follow instruction in remark for customized pillow and wedding #dress.
Online order form and calculations are not perfect, agents still had to manually calculate refund for discounted commission and items that have no stock after first payment. But agents are nice enough to refund 8% commission on "no after paid" items even though I paid 7% commission for 2000+ order. Due to the 15 CNY flat #shipping fee per seller, recommend getting items under 70 CNY per seller from other #taobao agents with #cheaper domestic shipping fee.
English fluency is pretty good. Uploaded product photos very #fast. Responsive to messages and emails. Overall service is decent for what you pay. In order to minimize workload, customers themselves are expected to do more work, like putting in remark for every single item if there is free shipping or sale price/discount even if you are ordering multiple items in different size/colour from the same link, though TBR also adjusted a few prices with deeper discount on their own without customer intervention. Consequently, I'd recommend #Taobao Ring for non-custom
Po**ki 42agent 42agent membership [ 2013-09-27 13:42:08  |  42agent United States  United States ] 
42agent Review or rate for 42agent Taobao agent service: heart
thank you Sydney will order soon #shoe is in perfect condition
Zm**e 42agent 42agent membership [ 2012-12-28 03:25:12  |  42agent United States  United States ] 
42agent Review or rate for 42agent Taobao agent service: fav
Thank you Great quality #shoe #fast shipping

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42agent is the best agent I have ever ordered with. Trust me you will not be disappointed. Processes super fast, contacts you with any problems or concerns, responds within a day or instantly if they are on messenger, shipping fees/service fees are low, provides tracking, sends picture of items before sending ...

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