Package came very safe. #EMS#shipping usually takes a week for me to receive and #DHL takes 3-5 days for me. I did EMS and package came in a week :) Packed very securely, small items and fragile items have extra care. Very rare for items to break, I had small item cracked but it is okay. Can easily fix. Anyways, very satisfied with items and service! 42agent responds very #fast and are great help :)
@42agent replied [ 2019-08-28 16:30:48 ]
Thank you for your tolerance and understanding, we will be more careful next time, I wish you a happy life.
This was the worst order I did in Taobaoring in all this years buying. I paid for a express #shipping and I received it 2 weeks later. #EMS has a guaranteed delivery or they return your money back but Taobaoring did NOTHING for give me this money so I lost 50$ and I get my order late. This has been very serious and I will consider buying back here. If I do it definitely never more express delivery Very disappointed :(
@42agent replied [ 2019-02-24 18:15:51 ]
I'm sorry but your parcel shipped by EMS and it took 18 days to arrive, in fact it is normal. EMS has a guaranteed delivery, but the shipping price is much higher than which we charged. All the shipping fee we charge are a normal cost, and it doesn't provide any guarantee. What we can do is to guarantee when to send out package from our warehouse, but we can't guarantee when it arrives at customer, as anything can happen during international shipping and there are too many things that out of our control. Sorry for the troubles caused and thanks for your kind understanding.
The whole order went smoothly and #quickly. When the item was larger than the #shipping method i chose allowed, they promptly informed me. When it turned out it needed to be shipped by #EMS they did not charge me any extra and i very much appreciate that. The item was #packed well and arrived #safely. I would use the service again!
@42agent replied [ 2018-09-07 09:43:53 ]
Thank you very much for your sincere feedback and praise, so that you can save money while receiving the package safely is our responsibility.Looking forward to cooperating with you next time.
One item, fake boobs used for #cosplay or drag got taken out of my package and subject to return. #Fedex is being ridiculous. Use #EMS instead.
@42agent replied [ 2018-08-10 15:06:15 ]
Like these commercial expresses: Fedex or DHL, they are usually strict with the items; but for EMS, it doesn't have so many restrictions, and it's also fast, stable and reliable. So EMS is a highly recommended shipping method.
This was my first time using a #taobao agent, and I just want to say I am so, so satisfied! I made a mistake while choosing the size for a #costume I ordered, but my agent was kind enough to offer to exchange it for the right one. #shipping also took less than a week through #EMS (My package was delivered on a Saturday!!) All in all, using TaobaoRing/42agent made my first big #Taobao#purchase a stress-free one! Will definitely use again in the near future!
@42agent replied [ 2018-05-29 01:31:47 ]
It's very glad for us to hear that you are satisfied with our service, and we're expecting your next orders in the days later. :)
I used #EMS for the first time and my package arrived within a week, which is awesome! My cosplays + #wig are perfect, and I'm glad I trusted this service once more. I would definitely recommend it to my friends.
@42agent replied [ 2017-08-05 19:29:11 ]
Many thanks for your support and recommendation! EMS is usually so fast, thus your items can arrive at you in good condition. Have a nice weekend!:D
Praise for Taoboaring agents! Communication is clear. #advice, when sought, is fair and accurate. #communication is prompt and professional. Numerous photos of purchase(s) prior to shipment are honest and well done. #packing is very careful. #shipping is #fast via #EMS I am a six time customer. I trust TaobaoRing/42agent. Please post this comment on customer feedback, with my permission. Glenn Mitchell USA
@42agent replied [ 2017-07-24 23:15:43 ]
We do appreciate! Thanks so much. Your are our old friend about 2 years, it is really difficult for us to pack your items at beginning, we are worry about that your items will be broken on the road to your hands. But thanks for your trust and our related colleague, items arrive in good condition always. Keep on !
Hey, just bought some shoes, wanted to say that your person working email comunication is doing a great job replying quick and well. I got the shoes through #EMS this time instead of #DHL and it was actually quicker, and #cheaper. The quality on the shoes are fire as fuck too. they're perfect.
@42agent replied [ 2017-05-23 00:15:23 ]
After many troubles, we do glad to hear that the shoes has received by your side, and everything goes well. Communication is very important during the process, and we do appreciate your quick and detailed response always, and kindly understanding to us. Hope we will do better and better.
Excellent service and #fast#shipping, the only thing that bothered me were the 41$ i had to pay to get my package, likely because it got shipped by #EMS (which was about the same as the cost for all items)
@42agent replied [ 2017-04-25 23:49:20 ]
It is really so sorry to hear that, and maybe it will be better if you can try other shipping method next time? We will mention our customers from Germany who is going to ship by EMS as well in near future. Thanks.
Received within 3 days :D but but because it was shipped by #EMS I have to pay tax ($15.46) but anyway very quick shipping
@42agent replied [ 2017-04-24 05:09:25 ]
It is really fast and you are so lucky! But very sorry to hear that you pay some tax, we usually declare it as low as possible to help you go through customs and we find we just declare it as 35usd which is far lower than item cost, we can't think about why it is still charged, but no worries, you can inform us how much it will be better for the value next time, we will declare as what you informed. Thanks for your understanding!
Wonderful #communication and super helpful :) Got it much faster than I expected! Took 5 days via #EMS for second #shipping to get here :) Thank you so much guys for helping me with this (quite) large order for me and my boyfriend ^^
@42agent replied [ 2017-03-02 17:08:10 ]
Aha, you're welcome! Hope you and your boyfriend enjoy the items.~ Wish you a happy life! ^^
TaoBaoRing is the absolute best. They're so #fast and go above and beyond when you need help. Seriously, if you're not satisfied just contact them because they WILL make sure you are happy. I can't tell you how thankful I am for TBR. I can't buy clothes locally because I just don't like anything in stores and buying from here is easily half price and TBR just makes the whole process go very smoothly. Sometimes #shipping can be expensive but I always use #EMS so that's my own fault! These guys are just golden, though.
@42agent replied [ 2016-12-16 01:14:56 ]
I want to say when I shared your feedback to my colleague, they are all so excited. Thanks so much for giving us chance to make up some misunderstandings at the beginning of the cooperate between us. So we can show our sincerely service to you and make you satisfied. You are a generous person. :) As you say, EMS is a little expensive, but it is steady than the other shipping. Anyway, if you don't mind the shipping time, then you can have a try with the other shipping next time. :D
Customer service is friendly. They kindly explained the details of my #purchase. Because the #wig would go on sale in November. And I had to wait. They took #pictures of the product when I arrived. #shipping by #EMS was #fast. I will definitely use this shopping service again.
@42agent replied [ 2016-12-11 20:57:21 ]
Our new friend, thanks for your join, and support. Thanks for your waiting patiently on this item, and kindly understanding to us. We are expected to be your best shopping partner next time. :)
Great service! Got exactly what I was looking for at a good price. #EMS package arrived four days after #shipping.
@42agent replied [ 2016-08-24 18:16:32 ]
Sounds great! Thanks for your support!
Deniz*****ours [ 2016-08-15 19:37:00
| Australia ]
5/5 #communication, speed and service. Commission fee is very reasonable and #shipping is well priced! One of my items was made to order so it took a couple of days extra but I didn't mind! Picked #EMS shipping, obtained my package 5 business days after being sent out. Everything is in perfect condition, box wasn't too squashed and had two sheets of bubble wrap inside. Thank you so much! I will definitely use this service again!
@42agent replied [ 2016-08-16 05:37:39 ]
We are really appreciate for your supporting! Thanks a lot!
Everything was perfect and as described. Arrived extremely #fast, I used #EMS#shipping, and the people taking care of me were very understanding and supportive with me and my group as we had quite a large order. Will be buying with them again :) The only small mishap was we had trouble finding a good portion of someones order because the accessories were so small but we found them eventually in the same bag as a #wig so be sure to look everywhere if you have the same issue
Everything was perfect and as described. Arrived extremely #fast, I used #EMS#shipping, and the people taking care of me were very understanding and supportive with me and my group as we had quite a large order. Will be buying with them again :)
Anything went well! I just would think not to use #EMS anymore for german users. Its stressfull to get the package from #customs :( Anything else was great and I love the work and passion anyone gives to help out! Thanks!
Oh wow I feel bad for never visiting again to write feedback as this order was almost a year ago. However, I am delighted with the service here! Always willing to answer questions and help out! Very great pricing and of course #EMS is very fast! Thanks so much!
TaobaoRing/42agent is always nice and willing to help with any issue i had. The wrong size was selected AFTER I sent my payment and TaobaoRing/42agent #quickly alerted the seller and arranged a size change. #shipping from #EMS took 4 days which is extremely well for China to Queens, NY. This is my second time using TaobaoRing/42agent and I'll definitely use them again. Great Business!
I am very impressed with your service. The whole buying experience was made very simple, the steps easy to understand, and the response of your staff very quick. During #shipping#EMS routed the package over New York, which seems a bit strange for a delivery to S E Asia. But your staff was quick to help out and provide clarification. Thanks for a well executed service!
I ordered via #EMS and I received my parcel in just 6 days .. I thought will have delays because of holiday but still received it very #fast . really love this agent .. will stick to them for my shop .. thank you so much TaobaoRing/42agent .. greeat people ! great agent ..
i've been using TBR for my online shop here in the Philippines. Always great and very accomodating and patience employees .. thank you so much .. One thing I want to request :) can you add DPEX as courier especially here in the Philippines? because #DHL, #airmail, and #EMS is always charging very high taxes here .. thankssssss
The package arrived 13 days after mailed, which is almost as quick as #EMS or #airmail, but much #cheaper than EMS. The package was well #packed with tape wrapped around the parcel entirely. All the items were as showned in the preview photos taken just before #shipping. One of the sticker sheets was bent during shipping but otherwise nothing was damaged. The only disappointment was during ordering that one of the items (a sticker sheet) was lost after it arrived at their office. I think the fact that not all items arrived at the same time contributed to the issue. The staff was nice enough to refund the item + local shipping fee back, since at that point the item were sold out on #taobao and cannot be purchased again. Otherwise the entire process was easy and hassle free.
I had a very pleasant experience with TaobaoRing! If you have any problems with your order, don't worry because they will definitely help you out. I used #EMS to ship my order, and it came in 4 days--way faster than I anticipated. Thank you for your lovely service, TaobaoRing; I don't think I'll ever use another agent.
Mihai - regardless you're leaving these comments in a FEEDBACK section which looks like you're complaining. As I said, #customs is seizing your stuff because it's counterfeit/illegal most likely as they don't just seize items for no reason. Also because you've had stuff seized already everything you order gets flagged for being inspected regardless of whether it's okay or not, which is probabley why some of your stuff gets through if it's legit. Just a tip for the future. :) Use a different courier than #EMS if you don't want it confiscated (DHL perhaps?) if you want to continue importing stuff that's risky (there's a list here: http://www.hmrc.gov.uk/customs/banned-restricted.htm If you want to see!)
i recieved the percel #quickly. the guys #packed my percel very good. i recieved everything in good condition without any damage in spite of #EMS russia =)))) i'll cooperate them again. thank you very much!
Everything came in #safely and looks wonderful! The only issue is that the #EMS tracking updated a little slowly. Says it's still in #customs but it was delivered Saturday (the 3rd) morning. Thank you, TaobaoRing/42agent Team! You continue to be wonderful to work with!
A completely dedicated service. They confirmed my items and got them in fairly in time. My favorite part especially was when they offered to switch the mailing services from #EMS to Singapore Airmal for #cheaper#shipping since my items were light. I love using this service.
This was my first time using TaobaoRing/42agent and I wasn't disappointed in anyway to say the least. An incredibly communicative team and #fast responses. Customer service was excellent and they relieved any worries I might have had during the process and they were very patient with me. They warned me of when an item was possibly dirty or if something was messed up. The #shipping was incredibly fast as I paid a bit extra to use #EMS instead of my typical regular #SAL (item shipped out on march 24th and I just received it today on March 29th) I'm incredibly happy with everything and my order and I will definitely be using TaobaoRing/42agent again for any future purchases. :) Thank you!
I received all of the items I ordered. Everything is in great condition and look as describe in the photos. The #EMS service is wonderful and the parcel arrived as when I expected it to be. The #communication service is also wonderful! Your staff are so helpful and very friendly. I will definitely recommend you guys to my friends >u< I'm so happy with all the services and thank you so much!!
I received my items a long time ago but forgot to update my status sorry. The #packaging was okay,the items were cramped but they separate which is nice. Shipping was #fast as always with #EMS (my package landed in the #customs though,because it was too heavy and there wasn't any description on what was inside). I've took some picture of few items I ordered here : http://darkyberryish.blogspot.com/2013/11/taobao-haul-part-1-kawaiiness-overload.html Thank you.
At first, I don't know whom I'd talked to but s/he was very unfriendly. But after that I got to communicate with Rosalinda. She was very friendly and helpful with my orders. I tried to order more than 5kg to get the discount off from #EMS as I didn't want to wait 30 days or more to receive my package. I paid more than US$100 a little bit for the #shipping and it arrived within exactly 7 days even including Thanksgiving holiday (which was incredible!!!). I got one item totally different with the information I ordered. They should have taken picture individually each item. But still, the service was very great. Thank you!!
Hi, it has been 2 weeks already and I still havent received my package. Cant even track the package because its not recognized by th #EMS site. Please Help me. I want my package. I thought it was reliable to use an agent but I guess not.
Rosie*****on_88 [ 2013-03-18 12:11:31
| Australia ]
First time taobao-er, TaobaoRing did an amazing job! Bit slow at the start, but was expected because of CNY. Otherwise, brilliant, definetly will be using again. Shipped by #EMS and was so #fast. Package was #packed superbly and all items were beautiful. Thankyou Sydney and James!
I haven't open the package yet and will do so when I'm at home. For tracking, I think it would be more useful to give the #EMS number instead. i.e. EE618495714CN This would give me a closer look which I really need it as I have a bit of teething problem at my end. On the whole I'm happy with the service you provide and will use it again.
@42agent replied [ 2012-07-21 06:50:19 ]
Thanks for your good suggestion and support. Looking forward to serving you again.
What our Members Say
42agent is the best agent I have ever ordered with. Trust me you will not be disappointed. Processes super fast, contacts you with any problems or concerns, responds within a day or instantly if they are on messenger, shipping fees/service fees are low, provides tracking, sends picture of items before sending ...