This was the worst order I did in Taobaoring in all this years buying. I paid for a express #shipping
and I received it 2 weeks later. #EMS
has a guaranteed delivery or they return your money back but Taobaoring did NOTHING for give me this money so I lost 50$ and I get my order late.
This has been very serious and I will consider buying back here. If I do it definitely never more express delivery
Very disappointed :(
Dune @42agent replied [ 2019-02-24 18:15:51 ]
I'm sorry but your parcel shipped by EMS and it took 18 days to arrive, in fact it is normal. EMS has a guaranteed delivery, but the shipping price is much higher than which we charged. All the shipping fee we charge are a normal cost, and it doesn't provide any guarantee. What we can do is to guarantee when to send out package from our warehouse, but we can't guarantee when it arrives at customer, as anything can happen during international shipping and there are too many things that out of our control. Sorry for the troubles caused and thanks for your kind understanding.
One item, fake boobs used for #cosplay
or drag got taken out of my package and subject to return. #Fedex
is being ridiculous. Use #EMS
Frank @42agent replied [ 2018-08-10 15:06:15 ]
Like these commercial expresses: Fedex or DHL, they are usually strict with the items; but for EMS, it doesn't have so many restrictions, and it's also fast, stable and reliable. So EMS is a highly recommended shipping method.
Praise for Taoboaring agents!
Communication is clear. #advice
, when sought, is fair and accurate. #communication
is prompt and professional. Numerous photos of purchase(s) prior to shipment are honest and well done. #packing
is very careful. #shipping
I am a six time customer. I trust TaobaoRing/42agent. Please post this comment on customer feedback, with my permission. Glenn Mitchell USA
Purplexu @42agent replied [ 2017-07-24 23:15:43 ]
We do appreciate! Thanks so much. Your are our old friend about 2 years, it is really difficult for us to pack your items at beginning, we are worry about that your items will be broken on the road to your hands. But thanks for your trust and our related colleague, items arrive in good condition always. Keep on !
Hey, just bought some shoes, wanted to say that your person working email comunication is doing a great job replying quick and well. I got the shoes through #EMS
this time instead of #DHL
and it was actually quicker, and #cheaper
. The quality on the shoes are fire as fuck too. they're perfect.
Purplexu @42agent replied [ 2017-05-23 00:15:23 ]
After many troubles, we do glad to hear that the shoes has received by your side, and everything goes well. Communication is very important during the process, and we do appreciate your quick and detailed response always, and kindly understanding to us.
Hope we will do better and better.
Received within 3 days :D but but because it was shipped by #EMS
I have to pay tax ($15.46) but anyway very quick shipping
Monica @42agent replied [ 2017-04-24 05:09:25 ]
It is really fast and you are so lucky! But very sorry to hear that you pay some tax, we usually declare it as low as possible to help you go through customs and we find we just declare it as 35usd which is far lower than item cost, we can't think about why it is still charged, but no worries, you can inform us how much it will be better for the value next time, we will declare as what you informed. Thanks for your understanding!
TaoBaoRing is the absolute best. They're so #fast
and go above and beyond when you need help. Seriously, if you're not satisfied just contact them because they WILL make sure you are happy. I can't tell you how thankful I am for TBR. I can't buy clothes locally because I just don't like anything in stores and buying from here is easily half price and TBR just makes the whole process go very smoothly. Sometimes #shipping
can be expensive but I always use #EMS
so that's my own fault! These guys are just golden, though.
Dune @42agent replied [ 2016-12-16 01:14:56 ]
I want to say when I shared your feedback to my colleague, they are all so excited. Thanks so much for giving us chance to make up some misunderstandings at the beginning of the cooperate between us. So we can show our sincerely service to you and make you satisfied. You are a generous person. :)
As you say, EMS is a little expensive, but it is steady than the other shipping. Anyway, if you don't mind the shipping time, then you can have a try with the other shipping next time. :D
What our Members Say
42agent is the best agent I have ever ordered with. Trust me you will not be disappointed. Processes super fast, contacts you with any problems or concerns, responds within a day or instantly if they are on messenger, shipping fees/service fees are low, provides tracking, sends picture of items before sending ...
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