This was the worst order I did in Taobaoring in all this years buying. I paid for a express #shipping and I received it 2 weeks later. #EMS has a guaranteed delivery or they return your money back but Taobaoring did NOTHING for give me this money so I lost 50$ and I get my order late. This has been very serious and I will consider buying back here. If I do it definitely never more express delivery Very disappointed :(
@42agent replied [ 2019-02-24 18:15:51 ]
I'm sorry but your parcel shipped by EMS and it took 18 days to arrive, in fact it is normal. EMS has a guaranteed delivery, but the shipping price is much higher than which we charged. All the shipping fee we charge are a normal cost, and it doesn't provide any guarantee. What we can do is to guarantee when to send out package from our warehouse, but we can't guarantee when it arrives at customer, as anything can happen during international shipping and there are too many things that out of our control. Sorry for the troubles caused and thanks for your kind understanding.
Sorry for the very late review! My experience with TaobaoRing was very nice. The staff was friendly and helpful. Also receptive of suggestions! The order arrived in good condition, although it had an ink stain (it was a cloth item), not sure if that was the seller's fault or TaobaoRing's fault, since it's very difficult to see in the preview photos they took. Other than that, everything was perfect. Thank you for your good service, keep it up :)!
@42agent replied [ 2018-08-26 17:39:03 ]
Welcome. Anyhow, it is sorry to hear that. After checking photos we uploaded before shipping, the pillow is fine. Maybe you can mail us some photos then we can check and avoid it future?
As usual, couldn't be happier! I have been using TaobaoRing/42agent for a few years already and never had a problem! They have always been quick, polite, and get their job properly done! I'm looking foward to keep working with them!
@42agent replied [ 2018-08-10 14:54:11 ]
Thank you very much for your affirmation and support all these years, we'll strive to do our jobs better in the coming future. And welcome your next orders.
I recommend 100% this agent, all shipments are very #fast, he responds #quickly to messages and items arrive always in perfect state Recomiendo este intermediario al 100%, todos los envios son muy rapidos, contesta rapido a los mensajes y los articulos llegan siempre en perfecto estado
@42agent replied [ 2017-08-23 01:11:47 ]
Thanks for your recommendation first! And many thanks for your detailed praise. The last few sentences are Spanish, we don't understand it, but we get it finally! We think you may be so excited and just write your first language to express thanks to us. Right?
As always, I'm super happy with my order. This time it even came much better #packed than usual, with load of bubble wrap! Used #SAL as #shipping method, took aproximately the same time as #airmail. Also, package was stopped in #customs, so I asked TBR for a bill and they #quickly made it! I'll continue using TaobaoRing for a long time!
@42agent replied [ 2017-03-30 01:12:07 ]
We are so pleased we can see you here with fantastic and warm words!To be honest, we are so worried about your parcel which is hold on customs, but very luckily, you receive it so quick and give us a good response! Thanks for your support and trust! Happy every day~~~
This was my first order with TaobaoRing/42agent and I have to say I'm 100% happy with it! :) the assistence was perfect and everything went smoothly, I'm very satisfied with the experience and with no doubts I will order with you from now on. Thank you so much!
@42agent replied [ 2017-02-16 01:12:56 ]
We are so appreciate it that you can have a perfect and nice shopping experience with us first time! Hope we can offer better and better service for you in the coming future!:)
Order went easily and with no problems as always. Was my biggest order ever and I was kinda scared, but everything went really smooth. Had some trouble understanding items descriptions and with stock, but they really helped me and had a lot of pacience. Definitely every cent of the commission fee is worth, customer service is superb.
@42agent replied [ 2016-12-14 22:58:40 ]
Firstly, it is really so glad to hear that you got all items smoothly, since nobody can make promise on shipping, although we packed it well. And we do thanks for your highly praise to us, so warm. :) Looking to cooperate with you continue.
Wow, you received your parcel already? It is really amazing the Chinese Air only uses 9 days to ship to Spain. You're so lucky! Enjoy the items and welcome for your new orders soon. It is during our 5th Anniversary Celebration now, and you can save a lot of money if place orders during 10/20-11/20. ^^
The boxes were nicely #packaged but it's the second time that the outter box has been damaged and a bit broken on a side. Don't know if it's a think on singapore post but it might be worrying if you ask for some items more delicate. Either way, thanks so much, the items are nice :)
I have made several orders with TBR and I still couldn't find anything to complain about :) Shopping cart is really intuitive and easy to use. They are always really quick and nice answering my questions or telling me if there's anything new.
Thanks for all the experience. This was my first buy with TaobaoRing, but not the last. I am very happy with your service, your kindness and your #communication. We will make new deals very soon !!! Thanks again, You are Marvelous!! Sincerely Miguel
My first experience was very pleasant, however this is my second time and I have been waiting almost a month to get my orders confirmed, and today TBR says they can't ship to Europe countries as Spain due to some problems with his agent... After too many emails, that's what I got: more questions about when could I get my orders...
Your service was great! The staff is proffesional and very kind, and they made sure that I got what I wanted and posted a #photo so I could see my items before they arrived to me. I'll surely come back, thank you!
I have received the order correctly, the items are as the photos, I am very happy to have their services, you can improve the issue of #customs and I had to pay 23.98 euros, so I'm still very happy, greetings
Very recommended! Very communicative and #fast agents, everything arrived perfectly and well #packed.
What our Members Say
42agent is the best agent I have ever ordered with. Trust me you will not be disappointed. Processes super fast, contacts you with any problems or concerns, responds within a day or instantly if they are on messenger, shipping fees/service fees are low, provides tracking, sends picture of items before sending ...