Useful skills to track your 42agent parcels.
We'll ship your parcel in 12 hours after you make payment, and you can tracking it online 2-3 days later(why?), it depends the shipping methods.
|Shipping Method||Average arrival time||Best||Worst|
|Chinese EMS||7-10 days||2-3 days||more than 20 days|
|Singapore Airmail||15-30 days||8-12 days||more than 2 months|
|Chiense AIR||20-40 days||10-20 days||more than 2 months|
|Chiense SAL||30-50 days||15-25 days||more than 3 months|
|Surface(Sea)||40-60 days||15-30 days||more than 4 months|
The arrival time means working day. Wow, it's unbelievable slow, huh? Sometimes they are faster than you think, but sometimes they are painful slow, let you feel extreme hopeless. Below is our tracking experience, hope it can help you, good luck for your parcel.
You can track Chinese EMS from here. Below is a snapshot from EMS:
The first confused thing is what is "Despatch from Sorting Center" means? Most of time, it means "Shipping From Beijing to your location", e.g. "Shipping from Beijing to Chicago".
Why there have multiple lines of "Despatch from Sorting Center"? Before you ask this question, please check the column description, let me translate the first four lines from the above snapshot for you:
|xx||Beijing||Posting||Parcel received by yonganluyingyebu.|
|xx||yonganluyingyebu||Despatch from Sorting Center||Shipping parcel to BEIJING Office.|
|xx||BEIJING||Arrival at Sorting Center||Parcel arrived at BEIJING Office.|
|xx||BEIJING||Despatch from Sorting Center||Shipping parcel to your location.|
The line next to the first four lines is your Coutry/location information, it normally 7-10 working days later, the online information will not updated between this period. Most of our customers email us to ask why the information is not updated or why my parcel is still at Beijing after xx days, that's the reason.
The second confused thing is that why the tracking information repeated shows "Despatch from Sorting Center"? Here is an example:
Repeated shows "Despatch from Sorting Center" means your parcel is returned by security check. But why? my parcel only include normal items like pants or T-shirts. The answer is simple: your parcel is filled into a big parcel(mixed with others parcels) to checked, if one the them are not pass the security check, all them will be returned to original post office.
If your parcel include some unsafe items like battery, liquid or brand items without formal invoice, it maybe confiscated or destroyed by Customs.
We love EMS but also hate it. Because EMS sometimes is unbelievable fast, it can be fast like a domestic shipping. For example the below EMS tracking snapshot (only 4 Days to US):
However, sometimes EMS also can be very very slow. Recently there are many parcels delayed through EMS, especially for some parcels shipped to USA. Some customers were very upset and emailed us to ask if we had gotten any new update on the parcels.They might be worried that the packages may be lost and would never get them back. But luckily, after we contacted with the post company for many times, the customers finally received their packages finally. Here we list some examples for releasing your worries.
From the screenshot below, we can see that the parcel was shipped out on March 16th, but there was no tracking information update until its arrival at US sorting center on April 18th. So it took 33 days during the international shipping period. And the total shipping time is 36 days before customer received parcel finally.
From the example above we can see that the customer was waited for a long time before he got the package. However, the parcel below took even longer time: 53 days until customer received it.
According to the delayed EMS parcels cases we can see that the shipping speed for EMS is sometimes unstable. But don't worry, cause it's just like that sometimes. In most times EMS is still smooth, fast and reliable.
As we are not the international shipping companies, so we are unable to control the the parcels once handed over to them. But if you meet any problems about shipping delay, just feel free to contact us, we'll contact with the post company asap and keep tracking the parcel until getting any update for you. Besides, from the parcels delayed cases we have mentioned above, you can see that although the parcels were delayed for some reason, customer received them in the end. So if you also encounter the same problems, please be patient for waiting, as parcels will not be lost usually.
Slow Chinese AIR snapshot(more than 2.5 Month/75 Days)
When this parcel arrived at UK, we can get a new tracking number from UK Post, here has more details:
Before the first tracking information shows online, there is a long process:
1. Our office is at Beijing, a city of northern China.
2. Shenzhen, a city of southern China, near to HongKong.
How to track my order - include some basic tracking skills.
Shipping methods - all of the shipping methods we supported.