{"id":3251,"date":"2021-03-29T13:47:14","date_gmt":"2021-03-29T05:47:14","guid":{"rendered":"https:\/\/www.42agent.com\/blog\/?page_id=3251"},"modified":"2021-10-25T22:01:33","modified_gmt":"2021-10-25T14:01:33","slug":"international-parcel-return-analysis","status":"publish","type":"page","link":"https:\/\/www.42agent.com\/docs\/getting-start-guide\/international-parcel-return-analysis\/","title":{"rendered":"Why is the package being returned?"},"content":{"rendered":"
Home<\/a> \u00bb Getting Start Guide<\/a> \u00bb Why is the package being returned?<\/span><\/span><\/span><\/span><\/div>\n\n\n

Most parcels can be delivered smoothly usually, however there might be 1% parcels returned. You may ask why? The answer is a little complicated, and there are many possible reasons. Let’s analyze for you.<\/p>\n\n\n\n

As you can see from the below picture, there are 3 points that your parcel can be returned to us:<\/p>\n\n\n\n

  1. Returned from Chinese Customs.<\/li>
  2. Returned from Destination Customs.<\/li>
  3. Returned from your local post office.<\/li><\/ol>\n\n\n\n

    1.Returned from Chinese Customs<\/h2>\n\n\n\n

    The basic reason is your parcel includes some brand item or forbidden items like liquid, powder, battery, etc. If not, that’s maybe your parcel is mixed with other dangerous parcels, like this:<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Usually the post company will put many small parcels in one big bag when make security cheacking. As long as one of the parcels includes dangerous items, the Secure Scan Machine will raise the alarm and the whole bag will be returned. In this case you can say your parcel is innocent, because the chief culprit is the other parcel, however it can’t be avoided.<\/p>\n\n\n\n

    Note:<\/strong> On this occasion, since the parcel has not been to oveases, so you do not need to pay shipping again. We will check whether there are missing items and repack the parcel when it is returned to us. And then reship it For Free within 24 hours.<\/p>\n\n\n\n

    2. Returned from Destination Customs<\/h2>\n\n\n\n

    There are some reasons for the parcels returned from destination customs:<\/p>\n\n\n\n