{"id":2701,"date":"2021-03-19T11:30:29","date_gmt":"2021-03-19T03:30:29","guid":{"rendered":"https:\/\/www.42agent.com\/blog\/?page_id=2701"},"modified":"2021-08-08T19:59:56","modified_gmt":"2021-08-08T11:59:56","slug":"order-status-explanation","status":"publish","type":"page","link":"https:\/\/www.42agent.com\/docs\/order-status-explanation\/","title":{"rendered":"Order status explanation"},"content":{"rendered":"\n

More and more customers love to buy with 42agent because we have user-friendly order system, in which customers can check every detail of their item status, order status and parcel status after they submit orders. In this article we will introduce in detail how to track each status. After reading it, you may feel our website is stupid easy to use.<\/p>\n\n\n\n

There are 3 order status before you pay for a 42agent order :<\/span><\/p>\n\n\n\n

Await user confirmation<\/strong><\/p>\n\n\n\n

It means you have added some items to your shopping cart on 42agent site, but have not submitted the order yet. On this stage, we can’t see your order at back end.<\/strong> So it is very important to click “Submit order”<\/strong> once you add all items you want.<\/p>\n\n\n\n

Await confirmation<\/strong><\/p>\n\n\n\n

It means you have submitted the order and are waiting for confirmation from 42agent. We will confirm item availability and your detail requirements with Taobao sellers and send you 1st payment invoice within 24 hours.<\/p>\n\n\n\n

Await 1st payment<\/strong><\/p>\n\n\n\n

This status means we have already sent your 1st payment invoice which includes item cost, service fee, and domestic shipping fee<\/strong>. The only thing you need to do is to pay the order.<\/p>\n\n\n\n

After you pay the order, there are 4 order status :<\/span><\/p>\n\n\n\n

Purchasing<\/strong><\/p>\n\n\n\n

You have completed your first payment. Once we receive your payment, we will begin purchasing the item immediately.<\/p>\n\n\n\n