As our business grows bigger and bigger, more and more wholesale customers join 42agent to shop from China online stores. Most of the customers are used to pay by Bank transfer, Western Union, Money Gram, ect. In order to save transaction fee, they usually combine orders or combine the purchase cost and international shipping when make payment.
In the past, we usually note these customers for details of each payment, refund and balance via email. However, this method is inconvenient for customers to know the balance fast in their account, also not easy to track back the detail latter. So, we developed a new function “User Balance” for our customers.
For orders which paid by Western Union, MoneyGram, Bank Transfer or WebMoney, if there is payment for consolidated orders, or have balance after an order is shipped, we will register each fee separately for our customers in the system. If you are one of customers who make payment via methods mentioned above, you can find the “User Balance” link on the “User Center” page. When you click in, you can check each detail deposit and balance here incurred after 21st March, 2017.
In addition, customers who opened 42agent Coin account can check all payment, refunds and recharge records on the “Coin Trade” page.
We also welcome you to try with 42agent Coin, it is a more convenient recharge and payment method. You can know more about 42agent Coin from below page:
About Paypal orders, customers can check payment and refund in their own Paypal account. There is also description in our Payment Records page:
All our fees are public and transparent. At the same time, we will continue to provide all customers with best purchasing service. Hope you can support 42agent as always. 🙂